Terms of Service
Last updated: January 2025
Agreement to Terms
By accessing and using CrossPost Bridge ("Service", "Platform", "we", "us", or "our"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Description of Service
CrossPost Bridge is a social media management platform that allows users to:
- Schedule and publish content across multiple social media platforms
- Manage multiple social media accounts from a single dashboard
- Analyze social media performance and engagement
- Collaborate with team members on social media content
- Access other features as they become available
User Accounts and Registration
To use our Service, you must:
- Be at least 13 years of age (or the minimum age in your jurisdiction)
- Provide accurate and complete registration information
- Maintain the security of your password and account
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
Acceptable Use Policy
You agree not to use the Service to:
- Violate any applicable laws, regulations, or third-party rights
- Post content that is illegal, harmful, threatening, abusive, or defamatory
- Engage in spam, harassment, or any form of abuse
- Distribute malware, viruses, or any malicious code
- Infringe on intellectual property rights of others
- Impersonate any person or entity or misrepresent your affiliation
- Attempt to gain unauthorized access to our systems or user accounts
- Use automated scripts or bots to access the Service (except as explicitly permitted)
- Interfere with or disrupt the integrity or performance of the Service
- Reverse engineer, decompile, or attempt to extract source code
Social Media Platform Compliance
When using our Service to post to social media platforms, you agree to:
- Comply with all terms of service of connected social media platforms
- Respect platform-specific content guidelines and community standards
- Not use our Service to violate platform rate limits or posting restrictions
- Take responsibility for all content posted through our Service
- Understand that platform policy violations may result in account restrictions
Content and Intellectual Property
Your Content
- You retain ownership of all content you create and post through our Service
- You grant us a limited license to process, store, and distribute your content as necessary to provide the Service
- You represent that you have all necessary rights to the content you post
- You are solely responsible for your content and any consequences of posting it
Our Content
- The Service, including all software, text, images, and other content, is owned by us or our licensors
- You may not copy, modify, distribute, or create derivative works of our content
- All trademarks, logos, and brand names are the property of their respective owners
Billing and Payments
For paid services:
- Subscription fees are billed in advance on a recurring basis
- All fees are non-refundable except as required by law
- You authorize us to charge your payment method for all applicable fees
- Failure to pay may result in service suspension or termination
- Price changes will be communicated with at least 30 days notice
- You may cancel your subscription at any time through your account settings
Data and Privacy
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to the collection and use of your information as described in our Privacy Policy.
Service Availability and Modifications
- We strive for high availability but cannot guarantee uninterrupted service
- We may modify, suspend, or discontinue the Service at any time
- We may impose usage limits or restrict access to certain features
- Major changes to the Service will be communicated in advance when possible
- We are not liable for any interruption or modification of the Service
Termination
Termination by You
You may terminate your account at any time by contacting us or using the account deletion feature in your settings.
Termination by Us
We may terminate or suspend your account immediately if you:
- Violate these Terms of Service
- Engage in fraudulent or illegal activities
- Fail to pay applicable fees
- Use the Service in a way that could damage or impair our operations
Effect of Termination
Upon termination:
- Your access to the Service will cease immediately
- We may delete your account data after a reasonable period
- You remain liable for any outstanding fees
- Provisions that should survive termination will remain in effect
Disclaimers and Limitation of Liability
Important Legal Notice: Please read this section carefully as it limits our liability.
Disclaimers
- The Service is provided "as is" without warranties of any kind
- We do not guarantee that the Service will be error-free or uninterrupted
- We are not responsible for content posted by users or third-party platforms
- We do not guarantee the accuracy or reliability of any information on the Service
Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of the Service.
Our total liability for any claims shall not exceed the amount you paid us in the 12 months preceding the claim.
Indemnification
You agree to indemnify and hold harmless CrossPost Bridge, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any rights of another party
- Content you post through the Service
Dispute Resolution
Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.
Dispute Resolution Process
- Direct Communication: Before pursuing formal dispute resolution, you agree to contact us directly to attempt to resolve the issue.
- Mediation: If direct communication fails, disputes will be resolved through binding mediation.
- Arbitration: If mediation fails, disputes will be resolved through binding arbitration.
General Provisions
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by email or through the Service. Continued use after changes constitutes acceptance of the new Terms.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Entire Agreement
These Terms, along with our Privacy Policy, constitute the entire agreement between you and CrossPost Bridge regarding the Service.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: legal@crosspostbridge.com
Address: CrossPost Bridge Legal Team
We typically respond to legal inquiries within 48-72 hours.