Privacy Policy
Last updated: January 2025
Information We Collect
At CrossPost Bridge, we collect information to provide you with the best social media management experience.Here's what we collect:
Account Information
- Email address and password when you create an account
- Profile information such as name and profile picture
- Payment information processed through secure payment providers
Social Media Account Data
- Social media account tokens and credentials (encrypted and secure)
- Posts, content, and media you create and schedule through our platform
- Engagement metrics and analytics data from connected platforms
- Profile information from connected social media accounts
Usage Information
- How you interact with our service and features
- Device information and browser type
- IP addresses and location data (approximate)
- Log files and error reports to improve our service
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our social media scheduling service
- Authenticate your social media accounts and publish content on your behalf
- Send you important updates about your account and our service
- Provide customer support and respond to your inquiries
- Analyze usage patterns to improve our platform
- Detect and prevent fraud, abuse, and security threats
- Comply with legal obligations and protect our rights
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information in these limited circumstances:
- With social media platforms to publish your content as directed by you
- With service providers who help us operate our platform (under strict confidentiality agreements)
- When required by law, court order, or government request
- To protect our rights, property, or safety, or that of our users
- In connection with a business transfer, merger, or acquisition
- With your explicit consent for any other purpose
Data Security and Storage
We implement industry-standard security measures to protect your information:
- All data is encrypted in transit using SSL/TLS protocols
- Social media tokens are encrypted and stored securely
- Regular security audits and vulnerability assessments
- Access controls and authentication measures for our systems
- Data is stored on secure servers with backup and recovery systems
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request transfer of your data to another service
- Opt-out: Unsubscribe from marketing communications at any time
- Account Deletion: Delete your account and associated data through your account settings
Third-Party Services
Our service integrates with various social media platforms and third-party services. Each platform has its own privacy policy:
- Twitter/X Privacy Policy
- Instagram Privacy Policy
- TikTok Privacy Policy
- LinkedIn Privacy Policy
- Facebook Privacy Policy
- YouTube Privacy Policy
- Pinterest Privacy Policy
When you connect these accounts to CrossPost Bridge, you're also subject to their respective privacy policies and terms of service.
Cookies and Tracking
We use cookies and similar technologies to improve your experience:
- Essential cookies for basic functionality and security
- Preference cookies to remember your settings
- Analytics cookies to understand how you use our service
- Authentication cookies to keep you logged in
You can control cookies through your browser settings, but disabling certain cookies may affect functionality.
International Data Transfers
CrossPost Bridge operates globally and may transfer your information to countries outside your residence. We ensure appropriate safeguards are in place for such transfers, including compliance with applicable data protection laws.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we may also send you an email notification.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@crosspostbridge.com
Address: CrossPost Bridge Privacy Team
We typically respond to privacy inquiries within 48 hours.